Contact Us

We're here to help you make your home more beautiful and comfortable. 

Trusted Support

Real People. Real Help.

We Care

Your Satisfaction Matters.

GET IN TOUCH

We'd Love To Hear From You

Visit our shop to see amazing creations from our designers.

Whatsapp Us

Chat with us on WhatsApp for help related to your orders and products. 

+91 - 70******26

Email US

Drop us and Email and we'll get back to you.

support@homesbylhi.com 

Call Us

Speak to our support team directly.

Our Adress

Visit Us at our Manufacturing Unit.

FREQUENTLY ASKED QUESTIONS

QUICK HELP

Shopping & Order Information

Q: Are your bedsheets exactly as they look in the pictures?

A: Yes. However, slight color variations can occur due to your phone or monitor screen settings. We don't use heavy filters. What you see is a realistic representation of our Everyday and Signature collections.

Q: Will the colors fade or the fabric pill?

A: We’ve been manufacturing textiles since 1996. We use high-quality dyes and cotton-rich blends designed for excellent color fastness and everyday durability. But they are real fabrics, not magic. If you follow the wash care instructions, they will last. If you bleach them or wash them in boiling water, they will degrade.

Q: How do I know which size to buy?

A: Never guess your size. Indian mattress sizes vary. We cut our bedsheets with generous dimensions to ensure a proper fit, but you must check our Size Guide on the product page before ordering. It clearly lists the exact dimensions for our Single, Diwan, Double, and King sizes, along with exactly what is included in the package.

Q: What is your return and exchange policy?

A: We stand by our manufacturing. If a product arrives with a genuine manufacturing defect, we will replace it immediately. However, if you simply change your mind or prefer a different feel after the product arrives, we offer an exchange, not a refund. We provide detailed fabric descriptions and exact sizing online—please read them carefully before placing your order so you know exactly what you are getting.

Q: Do you sell on marketplaces like Amazon or Flipkart?

A: No. We are manufacturers, not resellers. LHI Homes products are available exclusively on this website. By selling directly to you, we eliminate marketplace commissions and middlemen, which is how we keep our prices honest for the quality we deliver.

Q: Are your products ever out of stock?

A: Rarely. Unlike online-only marketing brands that rely on limited outsourced shipments, we manufacture our own textiles. The designs you see here are backed by our own production lines and are consistently restocked.

Q: How long does delivery take?

A: We dispatch most orders within [24-48] hours directly from our facility. Depending on your location in India, standard delivery takes [3 to 7] business days. You will receive a tracking link via email/WhatsApp as soon as your order leaves our packing floor.

Payment Information

Q: What payment methods do you accept?

A: We accept all major UPI apps (GPay, PhonePe, Paytm), Credit/Debit cards, and Net Banking through our secure payment gateway.

Q: Do you offer Cash on Delivery (COD)?

A: Yes, Cash on Delivery is available for most pin codes across India
But one condition is applicable we do recheck the address and do a confirmation with customer, Incase of fake address or password we hold the right to keep the package with us.

Q: Are there any hidden shipping charges?

A: No. Shipping is Free on order above 799/-. What you see at checkout is exactly what you pay.

Q: Is it safe to pay online on your website?

A: Absolutely. Our checkout is encrypted, and we use industry-leading payment gateways to process your transaction. We do not store your credit card or bank details on our servers.

Q: Why are your prices so reasonable compared to other premium brands?

A: Because you are buying directly from the source. LHI has been manufacturing textiles and supplying bulk buyers and retailers for decades. You aren't paying for a middleman's markup or a luxury marketing budget. You are paying for the fabric, the print, the stitching, and the delivery. Nothing else.

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